Remote visual assistance that lets you guide customers through their phone camera in real-time. Laser pointer, annotations, screenshots — no app download required.
Your customers don't install anything. They just tap a link and you're looking through their camera.
Start a session from your dashboard and send the link via SMS, email, or chat. One tap opens it on any phone.
They allow camera access in their browser — no app download, no account creation. Works on any smartphone.
Use your laser pointer, draw annotations, freeze the frame, and take screenshots. Resolve the issue in minutes.
A complete visual assistance toolkit built for service professionals who solve real problems.
Hover over the video feed and a visible red dot appears on your customer's screen. Point to exact components — "See that wire? Right there."
Draw circles, arrows, and markups directly on the live video. Choose from 5 colors. Annotations appear instantly on both screens.
Pause the live feed to inspect a specific moment. Mark it up without the camera moving. Unfreeze to continue the session.
Save annotated frames to your session history. Build a visual record for documentation, training, or warranty claims.
Switch between the customer's front and rear cameras with one click. No need to ask them to fumble with settings.
Text alongside the video feed. Send session links via SMS with one click. Full communication without leaving the session.
Whether it's a motor, a control panel, or a whole production line — if your customers need help, you can guide them visually.
Guide customers through wiring checks, motor connections, control panel diagnostics, and safety verifications without a site visit.
Phase Converters • Motors • GeneratorsVisually inspect compressors, condenser units, and ductwork. Identify part numbers and diagnose failures before dispatching a tech.
Chillers • Boilers • Heat PumpsRemote quality inspections, assembly verification, and production line troubleshooting. Document everything with annotated screenshots.
Assembly Lines • CNC • InspectionWalk customers through hardware setup, cable routing, rack installation, and physical troubleshooting when remote desktop isn't enough.
Server Rooms • Networking • POS SystemsReduction in truck rolls
Average resolution time
Customer app downloads
Customer satisfaction rate
14-day free trial on all plans. No credit card required. Cancel anytime.
For small teams getting started with remote visual support.
For growing teams that need full diagnostic power.
For large operations with advanced needs.
Join service teams who resolve issues faster, reduce truck rolls, and keep customers happy.
Request Your Free Demo →Get a personalized walkthrough or start your free trial today.
Full access to every feature. No credit card required.
Create your account, send a link, and start your first session.
Resolve issues remotely that used to require a truck roll.
Month-to-month plans. Cancel anytime. Your data is always yours.